Create a personalized member experience
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Create automations from custom properties
Open up a world of possibilities with custom properties. Create custom automations based on properties you define, from birthdays to anniversaries, to delight users and elevate the experience.
Collect valuable user information
What is their job title? When is their birthday? Do they have children? Ask your members whatever information you need to create an engaging and personalized experience.
Custom Properties allow you to collect information on your members and use it to customize their experience.
“The kind of platform that Salon22 was looking for when we were thinking about how to set up and operationalize our business was technology that would, first and foremost, provide a positive and user-friendly membership experience.”
Filter data for easy viewing
Once you collect your Custom Properties, you can filter your data in whichever way you choose. See all entrepreneurs in a single view. Send a custom offering exclusive just for them.
You can also use your Custom Properties as a way to survey your members for upcoming parties and events.
Personalize the coworking experience
Personalization is the key to a better user experience. Use the member data you collect to create better events and more tailored product offerings specifically with members in mind.
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Create a tailored member experience
Collect all the data you need to enhance the experience for your members
Mark as required
Set Custom Properties as optional or required
Custom onboarding
Map out a custom onboarding flow based on data you collect
CRM integrations
Send Custom Properties to your CRM system
Sort and filter
Filter through Custom Properties to identify patterns
Track user data
Keep track of valuable data, like why a member didn’t join
Personalization
Use Custom Properties for increased personalization
Bring your tech stack together
Integrate with the tools you use to better understand your members
FAQ
A Custom Property, or User Property, is any data point you ask your users to input when creating their profile in Optix or your white-labeled app. User Properties can be private and only shared with administrators or public-facing and displayed on the user’s profile in the Directory.
Some common uses of Custom Properties for internal use include tracking which users have been provided a physical key or access card, deposit management, emergency contact information, referral tracking, and more.
Some common uses of public-facing custom properties include LinkedIn profile link, job title, skills, favorite book or podcast, and more.
Custom Properties allow you to collect more information about your members, store that information in an organized way, and use that information to make decisions about your business.
